PRODUCT PURCHASE

Follow simple steps and get the best products delivered to your doorstep. Since all products will be sealed from the manufacturer, you can be assured of best quality.

  • Log on to My Account at 60plusIndia.
  • Have a look at the wide range of products that we have. All products are segregated in categories.
  • You can either search by brand or product name and type, you can also browse each category and click on “Add to Cart” from the products page.
  • All purchases are stored in your shopping cart.
  • From the shopping cart you can continue to purchase products by checking out and selecting your preferred mode of payment. We have tied up with all credit card companies and banks to make paying easy for you.
  • You need to follow the payment instructions. Input your billing and shipping address and choose your preferred mode of payment.

We’ve made it easy for you to view and update your account and orders any time through “My Account”. “My Account” allows you complete control over your transactions at www.60plusIndia.in. You can manage/edit all your personal data like address, phone numbers, email ids and to change your password. You can also track the status of your orders.

Once the account is created, you do not have to enter the address details again.

Unfortunately, we do not have these products available for sale, but please use the “Notify Me” feature and we will let you know once it is available for sale at 60plusIndia.in

There are absolutely no hidden charges when you make a purchase with 60plusIndia.in . We offer free delivery if the order is above Rs.899 or over, otherwise you will be charged an additional delivery charge depending upon the product. The prices listed for all items are final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item.

Kindly send an email to orders@60plusindia.com , with the subject GST bill, specifying your order number and your GST number to get GST billing for your product

You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with 60plusIndia.in. To check the status of your pending orders, click on the “My Account” link in the top right of any page on our store. This will take you to your My Account page, where you can click on the “My Orders” link to view the status of all orders.

To view the status of a specific order, click on the “Order Number”. After your order is shipped out from our warehouse, we will send you a mail with the shipping details.

Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.

Payment Authorized, Order under Processing: We have received authorization from the payment gateway and are processing your order.

Order Shipped: Your order has been shipped out of our warehouse and is on its way to your delivery location.

Order Cancelled: The order was cancelled.

To track an order status, please call us on 044-24415995 and speak with our customer care executives. Please keep your invoice number ready with you. You can also write to us at order@60plusIndia.in and we will email you your order status.

On the completion of payment process, you will get a confirmation that your payment has been processed successfully. You will get a mail in your registered email id, along with an SMS to your registered mobile number confirming the order details.

You can cancel your order before it reaches the “Order shipped” state. You can do so by sending us an email to order@60plusindia.com with the order number.

We know that there are many choices and you may find it difficult to make out which products are the ones you need. To assist you, we have fully trained staff at our call centre who can help and advise you to make the right purchasing decision.

Dial our customer care number – 044-24415995

Ask our customer care executive to assist you in making a choice.

Get informed about our promotions and offers.

You will need to place your order online and make a payment via our payment options online.

Check the delivery date with the executive

No. While all taxes for products are included in the product, the delivery rates will be mentioned to you while placing the order over phone. We do not have any separate service charge for placing orders over the phone.

REWARD POINTS

60plusIndia.in has come up with special Registering points scheme for their new customers.

When a customer registers on 60plusIndia’s website for the first time, Silverfox points will be credited in their account automatically which is worth Rs.500. These reward points can be redeemed at the time of subsequent purchase. Customers can redeem 5% of the total order value from these Silverfox points.

PAYMENT

The different payment options are:

Credit card: Payment Options

Debit card: Payment Options

Internet enabled online bank account Payment Options

Cash on delivery Payment Options

Details for Bank Transfer

Bank Account Number - 221384195

Beneficiary Name – Oli Consulting Group Private Limited

Bank Name – Kotak Mahindra Bank

Bank Branch Address- MG Road, Sastri Nagar, Adyar, Chennai 20

IFSC:– KKBK0008491

Transactions with 60plusIndia.in are very safe. We use the best-in-class security and the transactions done are secure. We use SSL data encryption which protects the information from being viewed by unauthorized individuals.

Sure you can. You can either use an internet enabled bank account or avail the Cash on Delivery service available on select deals.

In case of any discrepancies, we will refund the money provided the reasons are valid. Please call us at 044-2441595 with your order number or write to us order@60plusIndia.in . We will be more than happy to assist you within the applicable limits

We reserve the right to cancel the order. In case payment has already been made, the same would be refunded within 15 days.

The Cash on delivery payment option is available on all the items except Wheel Chair and Bed section.

Flat Rs.100 would be charged, if cash on delivery mode is selected.

You can pay by cash on delivery in most Indian cities and towns to ensure your location is covered.

Pay cash on delivery to the courier. The courier will not accept cheques or demand drafts, please pay only cash.

Before processing your order for cash on delivery, our agent will call you over phone. After you reconfirm that you have chosen to pay by cash on delivery, your order will be processed.

SERVICE PURCHASE

60plusIndia is offering many unique services to the senior citizens. A customer can book appointments with doctors , nurses, physiotherapists, psychologists and also for blood testing with us. You can book them through the BOOK NOW button under each category or call us at 044-24415995 or email us at orders@60plusindia.com

Customers can schedule visits in advance for up to one year to make sure they don’t forget regular check-up routine for their parents or senior members. We have a 3 , 6 and 12 month package to pre-book regular visits by doctors, nurses, physiotherapists or psychologists.

This way customers can get free visits and better rates.

SAFETY PRECAUTIONS

60plus India, takes the safety of our customers very seriously and it is our first priority. Hence we have come up with this designated family person concept.

Every senior citizen who wishes to avail any of our 60plus services, should give a designated family person’s contact details( someone who lives in the same time zone)

If their immediate family is living elsewhere in the world, then another designated family person 2 contact will also be created and contact details of both will be collected.

Every single service chosen by the customer will be alerted to the designated family person! The start and end of the service will also be alerted and they will be urged to call and talk to you for safety and security measures.

All our service providers are thoroughly vetted before sending them to customers for service. We will send you their 60plus India id card, their Government issued photo id proof and their degree certificate (where applicable) via email, whats app and the time and date they will visit you.

Our customer care agent will call you before they arrive and immediately after they leave, to ensure your safety.

Please do not let any other person inside along with the service provider we are sending.

Apart from the above mentioned safety precautions, we will be sending the same details we send you regarding the service personals to your children, friend or family members contact details which you have provided.

We will call/ alert sms/alert email your designated family person and inform them of the start and the end of the service to make sure you are completely aware of the time spent during the service.

We will send the OTP to our Service Staff. Kindly verify it with your message before letting the service person inside the house.

  • Kindly do not keep any valuables in the house in an open area.
  • Do not engage with them for more than the required time
  • Before the service personnels visit, check for all the valuables / items at home and check for the same when the service person leaves.
  • Do not leave the service personal alone in any room without you being present.
  • 60plus India , will send you the photo and the id proof of the service person who will be attending you. DO NOT LET ANYONE ELSE COME INSIDE YOUR HOUSE OTHER THAN THEM.
  • Do not let anyone else accompany them also. Only the person 60plus India send’s can be let inside the house.
  • Please ensure all doors and windows are locked once they leave.
  • Once the personnel leaves, call your designated family person and our customer care line to ensure your safety.

60plus India, has partnered with various agencies to give you insurance and travel options. Kindly read their clause and fine-prints before signing up.

60plus India, can ensure that the agency has been vetted. But finalizing the product is under the discretion of the customer. 60plus India does not have any obligation towards the same.

Couldn’t find the information you needed? Please email us to reachus@olicg.com